FAQ

Resources

Please visit the Resources for all SA Gaming marketing materials
Password: sagaming
You may go to Resources and look for Promotion Material. The RTP can be found in the Game Portfolio files. The RTP is fixed and cannot be changed.
Password: sagaming
You may check the Game rules in the game clients and at the below URL:
https://www.sa-rules.com/en/baccarat.html

IP

API (Restricted): All countries
Back Office (Restricted): China, Hong Kong, Macau, Bulgaria, Israel and USA
Games Access (Restricted): Bulgaria, Israel and USA
Game Access (Blocked): China, Hong Kong, Macau, Korea
Please provide your IPs to integration group if you would like to test in the restricted districts.
To ensure a high-security level, we have limits on the number of IP in Allow List.
API Allow List: 30
Back Office Allow List: 100
Game Login Allow List: 100

Technical

Yes, we support html5 mobile and desktop version.
You can change the bet limits for new players/ individual player in back office. For the existing players, you can change it by API. Please refer to the API document section 5.1.5 “SetBetLimit”.
It is GMT+8 in Back Office and API server.
Our system counts a day from 12:00:00 p.m. to 11:59:59 a.m.

Accounts Creation

We have two kinds of accounts - agent account and operator account.

Agents have a back office account to manager all operator accounts.

Operators have their own back office account and an uniques secret key.
Username must be between 6 and 20 Alphanumeric without any symbols.
You should fill in the agent or operator setup form and return to us. We will create the accounts for you.

Others

We support the following currencies: AED, ARS, AUD, BDT, BND, BRL, CAD, CHF, CLP, DKK, EUR, GBP, HUF, INR, JPY, KZT, LKR, MYR, mXBT, NOK, NZD, PEN, PHP, PLN, RUB, SEK, SGD, THB, TND, TRY, TWD, UAH, USD, USDT, ZAR

The following currencies are in 1:1000
IDR, KHR, MMK, VND
 Live GameE-GameFishing Game
EnglishYYY
Traditional ChineseYYY
Simplified ChineseYYY
IndonesianYYY
JapaneseYYY
VietYYY
ThaiYYY
MalayY
ItalianY
SpanishY
HindiY
The Weekly Maintenance in production environment is on Monday from 10:00 to 12:30 (GMT+8).
The Weekly Maintenance in testing environment is on Tuesday from 11:00 to 13:30 (GMT+8).

*If there is any special arrangement, we will inform you in advance through skype or email.